Decathlon Help Center

General

• CS Temporary Closure

  • CS call temporary closure

• Return/Exchange/Refund

  • Exchange to another size/color
  • Defective item
  • Wrong item delivered
  • How to return
  • Refund

• Getting started

  • About Decathlon
  • Physical Stores
  • Size Guide
  • Placing an order
  • Lost Password

• Placing your orders

  • Gift wrapping
  • Product out of Stock

• Payment

  • Using Coupons, Promotional Codes and Special Offers
  • Tax Free Orders
  • Gift Cards
  • Decathlon Loyalty Card
  • Display on Bank Statement
  • My payment

• Delivery Information

  • Delivery Company
  • Duties, VAT and Taxes
  • Delivery arrangement
  • Shipping Information