Wrong item delivered

We are paying close attention to deliver your order safely and accurately.

However, please contact us, customer support, if you received wrong product.

Please tell us those 2 items below so we can help you.

  1. Your order number
  2. Wrong item detail (If you know anything)
  3. Name of the item you actually want


When we have stock available, we will immediately ship it to you.

If we do not have the stock or the item is already discontinued, We will refund you.


Please kindly return the defective item to us so we can start refund procedure.

You can see how to return your item on this page.