If you would like to arrange delivery date or address, please contact the shipping company with your tracking number.
You can get your tracking number through the shipping confirmation mail.
Sagawa Customer Support
050-3032-9151 (In English) 《8:00 - 19:00》
If you just want to know the status of your delivery, you can go to the website shown below.
Go to "Track a package" and enter your tracking number.
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