Once your return is received and inspected your refund will be processed and automatically applied via your credit card company.
If you paid by Cash on Delivery (COD), the refund is done to your Japanese bank account.
We will contact you via e-mail to have your bank account information.
In either way, we will send you an e-mail to inform you of refund in about 1- 2 weeks(except for holidays) since your product arrival.
Have more questions? Submit a request