We inform you of New Year's holiday closure of Decathlon online store and Decathlon Lab.
Please confirm the information shown below.
■New Year’s holiday delivery
We will stop our shipping business in the period shown below.
2018 12/29 (Sat) -2019 1/7 (Mon)
We still take your order during this period.
Any order placed after 12/28(Fri) 1PM will be shipped on 1/8 (Tue).
If you would like your order to be delivered during this period, we highly recommend you to place an order and select the delivery date with some extra time.
Late delivery can happen due to traffic or weather from December to the end of January.
Customer Support office will be closed in the period shown below.
2018 12/29 (Sat) – 2018 1/3 (Thu)
We still take your inquiries or requests via e-mail, but you will be responded from 2019 1/4 (Fri).
It can take time to answer depending on the content of your inquiry.
You can refer those links below to solve your issues.
Decathlon Lab follows the schedule shown below during Christmas and New year holidays.
We apologize for any inconvenience this may cause and appreciate your understanding.
We wish you a Merry Christmas and a Happy New Year.