How to Return

• In case of Defective
  Please contact Customer Support with your information【Order No.／Item Code／Trouble details If possible, please also provide picture(s) and/or movie to show details.
  
   If you need Warranty Support,please see below for details.
  Warranty Support (Repair / Replacement)
  
  
• Exchange with other size or color
  

  We are afraid that we do not send you a new one as EXCHANGE unless the item is defective.
  When changing the size or color, please return your product by following the steps below and order the desired product again.

  
  We accept free returns if the conditions are met.
  If you are worried about the size, you can order multiple sizes and return the one that doesn't fit after you actually see it.
  Please see below for details on how to return products.
  
  

【Condition of Returning】
Before you return the items, please make sure to check those conditions below.
All the conditions have to be kept for return.

・Purchase outside official stores.
　(We do not resell or wholesale.)
・Lost accessories (bags, tags, shoelaces, etc.)
・More than 365 days have passed since the product arrived.
・Used product (You can try it on indoors)
・The product tag has been cut.

〇 Tags like the image below can be returned even if they are cut off.	✖ Non-returnable if the tag is sewn on the product.

※Because the tag type and the way it is attached varies depending on the product, tags for products other than clothing will be judged individually. Even if the above five conditions are met, we will accept returns for products that we have determined to be “returnable”.
If you are unsure, please contact us using the inquiry form before returning the product.
Contact Us


【Procedure】

＜１＞Check the product you want to return in the return request form.

If you want to return only one or a few of them , please mark or highlight the product name.

＜２＞Put check on the return request form.
※Mandatory field※

 ＜３＞Pack all items(including accessories and return request form)and send.