Shipping Information

Orders from Monday to Saturday until 13:00 will be shipped the same day!

Sagawa or Japan Post will deliver your order. We work with a very reliable Japanese carrier to ensure your order gets to you in a timely fashion. 

We only ship to customers who reside in Japan. Please check below the available areas and standard number of days.

It might take more days to deliver to Hokkaido, Okinawa, isolated island areas by sea.  Delivery might be delayed due to insufficient shipping address, natural disaster, force majeure, traffic conditions, etc.    

[NOTE]

- For products that are large delivery services such as bicycles, it may take a week or more to deliver.  The delivery company will contact you before delivery for the deliverable date & time arrangement.

- There are some areas such as isolated islands that cannot be delivered.  

- The non-large delivery item might be delivered separately even in the same order.

【Relocation of warehouse】

Please be informed that the warehouse has been relocated to the following address from Tuesday, August 17th, 2021.
Orders placed after 13:00 on Wednesday, August 11th, 2021 will be shipped from the new warehouse.
* Due to the relocation of the warehouse, the address of our return reception has been changed as follows.

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■ Date of relocation: Tuesday, August 17th, 2021.

■ New Return Reception Center: 〒352-0004  埼玉県新座市大和田3丁目3番21号　関通内　デカトロン返品受付係

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